Why Shop at ThatsPersonal ?
- Discreet Delivery
- Customer Self Pickup
- Genuine Quality
- International Brands
- Customer Delight
Also there will be slight delay in delivery of your order due to shifting of warehouse. Also we have temporarily disabled Customer Self Pickup facility and it will be activated in another 2-3 weeks.
In case of any query, please call our customer care team on 022 3077 0158.
We apologise for this temporary inconvenience.
AND GET RS 1000 TO SHOP
We understand that there are customers who don’t feel comfortable receiving certain parcels at their door due to many reasons. We at ThatsPersonal.com believe in providing discreet delivery and hence we may have the option for self pickup from a courier office near you. If your PIN code is in our list, we will deliver the unmarked parcel to the nearest courier company office from your preferred address, so that you may opt for self collection. Please check on our website if you can avail of this facility for your preferred PIN code.
1. We have partnered with Aramex, India’s leading E-commerce logistics company, to launch a revolutionary concept for discreet delivery, called Customer Self Pick-up (CSP). This service is only available for Prepaid Orders.
2. Customer Self Pick-up (CSP) is available across certain PIN codes in the following cities in India
3. While checking out, you may select the option to get the parcel self-collected. You would need to give us your name and PIN code. Our back end will map your location with the available Aramex pick up locations and may either display multiple pick up options (in bigger cities), or just one option (in smaller cities) or we may not currently service a delivery option for your PIN code, and hence request you to opt for the standard delivery option.
4. We will be adding new cities and PIN codes every month and request you to check the CSP PIN code delivery network periodically.
5. At present, we will be delivering only pre-paid orders via the CSP service. In future, we do plan to extend the CSP deliveries for cash on Delivery shipments also.
6. When you order via CSP, your delivery address would be printed as below:
|Customer Name||Ms. Nilima Shah|
|Aramex Office Name||Aramex Ahmedabad Branch|
|Office Address Line 1||No. 1 Nilay Appartment, Rasala Marg|
|Office Address Line 2||Near Mithakali Six Road, Mithakali|
|Customer Cel number||098xxxx3444|
7. The products will be packed in a tamper proof plastic bag and the delivery personnel will not have any knowledge of what exact products are inside the parcel. The personnel will deliver the products to the Aramex Pick up centre that you have selected.
8. Once the Parcel is received at the Aramex pick up centre, an Aramex Executive will call the Customers mobile number that is printed on the delivery address to inform the customer the following:
a. The parcel has arrived and will be kept at the pick-up centre for 3 working days. If not collected, then the parcel will be sent back to ThatsPersonal warehouse.
b. The Pick-up centre timings for collection are 10 a.m. to 5 p.m.
c. The parcel may be self-collected by the actual customer or any representative. They would need to bring any of the ‘customers’ photo identity card (mandatory requirement) namely: Driver’s license, PAN card, Passport, Voters ID card, College Identity card along with their own photo Identity card (Government Approved).
9. For whatever reason, if the customer does not pick up the products from the Aramex centre within 3 working days, the products will be returned to thatspersonal warehouse. If the customer would like ThatsPersonal to re-deliver the products, then the customer would need to pay the minimum delivery charge of Rs. 150/- or the actual delivery cost, whichever higher.
10. Customer may check the status of the delivery by visiting the Aramex website and querying the Airway Bill Number (AWB#) which has been SMS’ed at the time of dispatching the delivery.
We’ll ship the package to your doorstep in a discreet package. When we say Discreet, we absolutely mean it. Nobody will know what you’ve ordered, not even the delivery guy. We ship our products in a standard box, which has only your name and address details on it. We don’t even brand the box with our logo, (we’re that fanatical about your privacy ), we mark the box with the name Digital E-Life.
Cash On Delivery (COD) is another convenient way you could buy products off our site. It’s simple really, you browse through the site, select a product and click the COD option (COD Orders are accepted upto RS 30,000/-. On selected pincodes, the COD limit will be lower.) while checking out.
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When it comes to sexual satisfaction, we have what you need. ThatsPersonal provides you with adult products that are tailored for your desired sexual pleasure. ThatsPersonal is dedicated to customer delight ensuring that everything from placing your order to delivering it right to your doorstep is smooth and hassle-free.
5 Reasons why you should shop with us.
Product imported directly from brand, officially custom cleared after paying relevant customs duties and surcharges. Product legal for purchase and sale in India.
ThatsPersonal has a discreet purchase & delivery policy that ensures your anonymity while buying sex toys online from us. We use unmarked, unbranded boxes for delivery. The courier person will not even know what’s in the box. Know More
ThatsPersonal pioneered the concept of Customer Self Pick-up in India. This unique service is available in select pin codes across the country. So you can pick up at a time & location, that’s more convenient for you. Know More
When it comes to privacy, we at ThatsPersonal believe it to be of paramount importance. This is especially true, when you shop for products that are of an intensely personal nature. It is this belief, coupled with our desire to help you keep the spark of love kindled that has led to the creation of India's first and most discreet website for the purchase of personal products.
We value our customers and we believe in giving back to you when you shop with us or interact more with us. All our registered customers are eligible for our Loyalty Program and earn loyalty points each time you place order, register with us and more. You also earn when you refer your friends to place order with us. Know More