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What is Customer Self-Pickup?

Customer self-pickup or CSP is the most unique delivery option available to online shoppers in India. Since most Indians live in joint families, it gets really difficult to have a personal item delivered at your home without anyone else knowing about it. understands your intimate needs and offers you complete privacy. In doing that,ThatsPersonal has come up with CSP service that allows you to collect your personal orders from a desired courier location near you instead of the parcel coming to your house directly.

So you don’t have to face embarrassment of your intimate things getting delivered at your house in the presence of your mom, dad, siblings or extended family members. This option is ideal for customers who do not wish to receive their orders at their house or office addresses.

After choosing CSP, you can simply go to a nearest courier location and pick up your order. All your orders will be discreetly packaged and even the people handing out your order will not know where it has come from or what does it contain.

Features and benefits of CSP

  • Freedom to choose any personal item of your choice without any fear.
  • Discreet packaging keeps your order details safe and protected.
  • Hassle-free delivery for your peace of mind.
  • Protects your privacy throughout the delivery chain.
  • Convenient locations best suited to you.
  • End-to-End trackable process for smooth delivery.

Steps to follow while placing an order

1. While placing an order, select “self pick-up” option from the checkout page.

2. Next, enter your pin code and you will get multiple self pick-up addresses for that pincode.

3. Select the address that’s nearest and most convenient to you and complete the checkout process.

Steps to follow after your order is placed

1. In the next 4 to 5 working days, your order will be shipped to the address you selected.

2. During this period, you will also receive the detailed self pick-up address in your mail so that you can reach there easily.

3. Next, you will receive a SMS once your order reaches the self pick-up address that you selected.

4. You will now have to go to the location and pick-up your order.

5. You will have to carry a government ID proof and “airway bill number” that you received after placing the order.

6. Once you reach the self pick-up location, please show your ID proof and airway bill number to pick up your order.

7. Please note that the order will be kept at the self pick-up address for 3 days if not picked up. The order will be sent back to its origin on the 4th day.

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